For Customers in Australia
After you have placed an order you will receive an order confirmation email. Shortly after you will be sent another email when your order has been shipped. There is also an option after checkout to receive shipping updates via your mobile phone number.
This email will include your tracking number and a link to track your order.
You can use your tracking number to track the delivery status of your item on the Australia Post website.
You can also call Australia Post on: 03 8847 9045
For Customers in New Zealand
You can use your tracking number to track the delivery status of your item on the Courier Post website.
You can also call Courier Post on: 0800 COURIER
The vast majority of parcels shipped out from us via Courier Post are sent on an overnight courier for delivery on the next business days. For rural addresses or oversized orders, delivery can take additional time. If you are concerned about delivery or if there has been a delay with your parcel, please don't hesitate to get in touch.